Who We Are
Our website address is: www.delarivastore.com.
This website is operated by CLUBE DE PRATICANTES DE JIU-JITSU BRASILEIRO DELARIVA, registered in Portugal under NIF/VAT number 902278860.
Registered address:
Rua de Santo André, 19 RCDT
Esgueira, Aveiro
3800-388, Portugal
Responsible representative: Italo Alves
Email: contact@delarivastore.com
Phone: +351 234 304 072
What Personal Data We Collect and Why
We may collect and process the following personal data:
- name and surname;
- billing and shipping address;
- email address;
- phone number;
- order and payment information;
- account login details, when applicable;
- IP address, browser type and device information;
- cookie and analytics data;
- communication sent through contact forms or customer support channels.
We collect this information to:
- process and deliver orders;
- manage payments, invoices and refunds;
- provide customer support;
- comply with tax, accounting and legal obligations;
- prevent fraud and improve website security;
- improve the browsing and shopping experience;
- send marketing communications, only where consent has been given.
The legal bases for processing include contract performance, legal obligation, legitimate interest and user consent, where applicable.
Orders, Payments and Dropshipping
Delariva Store operates through an e-commerce and dropshipping model. This means that some products may be shipped directly by third-party suppliers, manufacturers, logistics partners or fulfilment providers.
For this purpose, we may share only the necessary customer data with these partners, such as name, shipping address, email, phone number and order details.
Payment data is processed securely by third-party payment providers. Delariva Store does not store full credit card details.
Contact Forms
When users contact us through a form or by email, we collect the information provided in the message, including name, email address and any other details voluntarily submitted.
We use this data only to respond to the request, provide support or manage customer service matters.
Cookies
Our website uses cookies to ensure proper functionality, improve user experience, analyse traffic and support marketing tools.
Cookies may be used for:
- shopping cart functionality;
- user login and account preferences;
- checkout and payment security;
- analytics;
- advertising and remarketing, where applicable.
Users can manage or withdraw cookie consent through the cookie banner or browser settings.
Analytics
We may use analytics tools to understand how visitors interact with our website. These tools may collect technical information such as IP address, browser type, pages visited and time spent on the website.
Where required, analytics cookies will only be used after user consent.
Who We Share Your Data With
We may share personal data with:
- payment processors;
- shipping carriers;
- dropshipping suppliers;
- fulfilment partners;
- hosting providers;
- WooCommerce/WordPress plugins and service providers;
- accounting, tax or legal advisers;
- authorities, when legally required.
We only share data that is necessary for each specific purpose.
International Data Transfers
Because Delariva Store may work with international suppliers and digital service providers, some personal data may be transferred outside the European Economic Area.
Where this happens, we aim to ensure that appropriate safeguards are in place, such as contractual protections, Standard Contractual Clauses or equivalent mechanisms required under GDPR.
How Long We Retain Your Data
We retain personal data only for as long as necessary.
Customer order and invoice data may be retained for the legally required tax and accounting period.
Customer service communications may be retained for as long as necessary to resolve the issue and protect legal interests.
Marketing data is retained until consent is withdrawn or the user unsubscribes.
Your Rights
Under GDPR, users may request:
- access to their personal data;
- correction of inaccurate data;
- deletion of data;
- restriction of processing;
- objection to processing;
- data portability;
- withdrawal of consent.
Requests may be sent to:
How We Protect Your Data
We use appropriate technical and organisational measures to protect personal data, including secure website access, restricted administrative access, security tools, encrypted payment processing and regular monitoring of website activity.
Data Breach Procedures
In case of a personal data breach, we will assess the incident, take corrective measures and, where legally required, notify the competent supervisory authority and affected users.
Automated Decision-Making
Delariva Store does not use personal data for automated decisions that produce legal or similarly significant effects on users.
Contact Information
For privacy-related questions, please contact:
CLUBE DE PRATICANTES DE JIU-JITSU BRASILEIRO DELARIVA
Email: contact@delarivastore.com
Phone: +351 234 304 072